Number of customers supported within the community (currently by the village care schemes)

Our goal

This measure looks at the number of people the Good Neighbour/Village Care Schemes support. Customers can receive support from volunteers who act as a ‘good neighbour’, helping to provide a safety net for vulnerable adults in the local village/town they support. The schemes help to reduce feelings of isolation and exclusion.

There has been a slight reduction from 875 to 849 in the total number of customers requesting support between July and September 2018. The number of Good Neighbour Schemes established and operating is not likely to increase in the immediate future as most communities have a scheme. The focus for the future is maintaining support to existing schemes and to encourage them to take on a greater diversity of tasks, linking to social prescribing and other networks. 


Bigger values are best